Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products. By using our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the site or when you choose to participate in various activities related to the site, such as placing an order.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
• Financial Data: We do not directly collect or store financial information, such as credit card numbers. All financial information is provided directly to our third-party payment processors (e.g., GCash, Maya, PayPal), whose use of your personal information is governed by their own privacy policy.
• Order Information: For personalized items like handwritten letters, we collect the content you provide for the sole purpose of creating your product. This may include names, personal messages, and any other text you submit.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Process your orders and payments.
• Deliver the products you have ordered.
• Email you regarding your order or account.
• Respond to your customer service requests.
• Monitor and analyze usage and trends to improve your experience with the Site.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may share information about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and delivery services (e.g., Lalamove, LBC).

4. Data Security & Retention

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable. We will retain your information only for as long as is necessary for the purposes set out in this policy.

5. Your Rights

In accordance with the Republic Act No. 10173, or the Data Privacy Act of 2012, you have the right to be informed, to object, to access, to rectify, to erasure or blocking, to damages, to data portability, and to complain. If you wish to exercise any of these rights, please contact us using the contact information provided below.

6. Use of Cookies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

• Email: scriptedblossoms@gmail.com